Online Store Regulations
§ 1 Introductory Provisions The 4CITY online store, available at the internet address stoptachograf.pl, is run by 4CITY, address: ul. Elektryczna 1/3 lok. 216, 15-080 Białystok, NIP 718-191-12-97, REGON 200140491. These Regulations are addressed to both Consumers and Entrepreneurs using the Store and define the rules for using the online store and the rules and procedure for concluding Sales Agreements with the Customer remotely via the Store.
§ 2 Definitions Consumer - a natural person concluding an agreement with the Seller within the Store, the subject of which is not directly related to their business or professional activity. Seller - 4CITY, address: Białystok 1 post office box. 28, 15-080 Białystok, NIP 718-191-12-97, REGON 200140491. Customer - any entity making purchases through the Store. Entrepreneur - a natural person, legal person and organizational unit that is not a legal person, to which a separate act grants legal capacity, conducting business activity on its own behalf, which uses the Store. Store - an online store run by the Seller at the internet address stop tachograf.pl A contract concluded at a distance - an agreement concluded with the Customer as part of an organized system of concluding distance contracts (within the Store), without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication until the conclusion of the contract inclusive. Regulations - these regulations of the Store. Order - a declaration of will of the Customer submitted using the Order Form and aiming directly at concluding a Sales Agreement for a Product or Products with the Seller. Account - a customer account in the Store, it collects data provided by the Customer and information about Orders placed by him in the Store. Registration form - a form available in the Store, enabling the creation of an Account. Order form - an interactive form available in the Store, enabling the placement of an Order, in particular by adding Products to the Cart and specifying the terms of the Sales Agreement, including the method of delivery and payment. Cart - an element of the Store software, in which the Products selected by the Customer for purchase are visible, as well as an element in which it is possible to determine and modify the Order data, in particular the quantity of ordered products. Product - a movable item/service available in the Store, which is the subject of the Sales Agreement between the Customer and the Seller. Sales Agreement - a Product sales agreement concluded or entered into between the Customer and the Seller via the online Store. The Sales Agreement is also understood as - applying to the features of the Product - a service agreement and a contract for specific work.
§ 3 Contact with the Store Seller's address: ul. Elektryczna 1/3 lok 213, 15-080 Białystok Seller's e-mail address: STOPTACHOGRAF@GMAIL.COM Seller's telephone number: 889994414 Seller's bank account number: The Customer may communicate with the Seller using the addresses and telephone numbers provided in this paragraph. The Customer may communicate with the Seller by telephone between 9:00 and 16:00
§ 4 Technical requirements To use the Store, including browsing the Store's assortment and placing orders for Products, the following are required: a terminal device with access to the Internet and an Internet browser such as a computer or smartphone, an active e-mail account, enabled support for cookies, installed FlashPlayer.
§ 5 General information The Seller shall not be liable to the fullest extent permitted by law for any disruptions, including interruptions in the functioning of the Store caused by force majeure, unauthorized actions of third parties or incompatibility of the Online Store with the technical infrastructure of the Customer. Browsing the Store's assortment does not require creating an Account. The Customer may place orders for Products in the Store's assortment either after creating an Account in accordance with the provisions of § 6 of the Regulations or by providing the necessary personal and address data enabling the execution of the Order without creating an Account. The prices given in the Store are given in Polish zlotys and are gross prices (including VAT). The final (final) amount to be paid by the Customer consists of the price for the Product and the cost of delivery (including transport, delivery and postal services), about which the Customer is informed on the Store's pages when placing the Order, including at the time of expressing the will to be bound by the Sales Agreement. Where the nature of the subject matter of the Contract does not allow, reasonably assessed, for the final (final) price to be calculated in advance, information on the manner in which the price will be calculated, as well as on the transport, delivery, postal services and other costs, will be provided in the Store in the Product description
§ 6 Creating an Account in the Store To create an Account in the Store, you must fill out the Registration Form. The following data must be provided: Email address and Password. Creating an Account in the Store is free of charge. Logging in to the Account is done by entering the login and password set in the Registration Form. The Customer may at any time, without giving a reason and without incurring any fees, delete the Account by sending an appropriate request to the Seller, in particular via email or in writing to the addresses provided in § 3.
§ 7 Principles of placing an Order In order to place an Order, you must: log in to the Store (optional); select the Product that is the subject of the Order, and then click the "Add to cart" button (or equivalent); log in or use the option of placing an Order without registration; if the option of placing an Order without registration was selected - fill out the Order Form by entering the details of the recipient of the Order and the address to which the Product is to be delivered, select the type of shipment (method of delivery of the Product), enter the invoice details, if different from the details of the recipient of the Order, click the "Order and pay" button and confirm the order by clicking on the link sent in the e-mail, select one of the available payment methods and, depending on the payment method, pay for the order within a specified period, subject to
§ 8 point 3. § 8 Offered delivery and payment methods The Customer may use the following methods of delivery or collection of the ordered Product: EMS Pocztex / Poczta Polska The Customer may use the following payment methods: Payment by credit card E-transfer via the Dotpay Settlement Center. Detailed information on delivery methods and acceptable payment methods can be found on the Store's website.
§ 9 Execution of the sales agreement The information on the Store's website does not constitute an offer within the meaning of the Civil Code, it is an invitation to conclude an agreement. By placing an order using the means available on the Store's website, the Customer makes an offer to purchase a specific product on the terms specified in the product description and the Regulations. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has previously placed an Order using the Order Form in the Online Store in accordance with § 7 of the Regulations. After placing the Order, the Seller immediately confirms its receipt and simultaneously accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for execution takes place by sending the Seller to the Customer an appropriate e-mail message to the Customer's e-mail address provided when placing the Order, which contains at least the Seller's statements on receipt of the Order and its acceptance for execution and confirmation of the conclusion of the Sales Agreement. Upon receipt by the Customer of the above e-mail message, the Sales Agreement between the Customer and the Seller is concluded. In the event that the Customer chooses: payment by bank transfer, electronic payment or payment by payment card, the Customer is obliged to make the payment within 2 calendar days from the date of conclusion of the Sales Agreement - otherwise the order will be canceled. payment in cash upon personal collection of the shipment, the Customer is obliged to make the payment directly upon receipt. If the Customer has chosen a delivery method other than personal collection, the Product will be sent by the Seller within 2 business days from the receipt of payment, in the manner chosen by the Customer when placing the Order. The beginning of the delivery period of the Product to the Customer is counted as follows: In the event that the Customer chooses payment by credit card or e-transfer - from the date of crediting the Seller's bank account. In the event that the Customer chooses payment by cash on delivery - from the date of conclusion of the Sales Agreement, 6. In the event that the Customer chooses personal collection of the Product, the Product will be ready for collection by the Customer on the date indicated in the Product description. The Customer will be additionally informed by the Seller about the readiness of the Product for collection by sending an appropriate e-mail message to the Customer's e-mail address provided when placing the Order. 8. The beginning of the period of readiness of the Product for collection by the Customer is counted as follows: In the event that the Customer chooses the method of payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account. In the event that the Customer chooses the method of payment in cash upon personal collection - from the date of conclusion of the Sales Agreement. 9. Delivery of the Product takes place only in Poland. 11. Personal collection of the Product by the Customer is free of charge.
§ 10 Right to withdraw from the agreement The Consumer may withdraw from the Sales Agreement within 14 days without giving any reason. The period specified in par. 1 starts from the delivery of the Product to the Consumer or a person indicated by him other than the carrier. In the case of an Agreement that covers many Products that are delivered separately, in batches or in parts, the period specified in par. 1 runs from the delivery of the last item, batch or part. In the case of an Agreement that involves the regular delivery of Products for a specified period (subscription), the period specified in par. 1 runs from the taking possession of the first item. The Consumer may withdraw from the Agreement by submitting a declaration of withdrawal from the Agreement to the Seller. To meet the deadline for withdrawal from the Agreement, it is sufficient for the Consumer to send the declaration before the expiry of this deadline. The declaration may be sent by traditional mail or electronically by sending the declaration to the Seller's e-mail address or by submitting the declaration on the Seller's website - the Seller's contact details are specified in § 3. In the event that the Consumer sends the declaration electronically, the Seller shall immediately send the Consumer a confirmation of receipt of the declaration of withdrawal from the Agreement to the e-mail address provided by the Consumer. Consequences of withdrawal from the Agreement: In the event of withdrawal from the Agreement concluded remotely, the Agreement is deemed not to have been concluded. In the event of withdrawal from the Agreement, the Seller shall return to the Consumer immediately, no later than within 14 days from the date of receipt of the Consumer's statement of withdrawal from the Agreement, all payments made by him, including the costs of delivering the goods, with the exception of additional costs resulting from the method of delivery chosen by the Consumer other than the cheapest standard method of delivery offered by the Seller. The Seller shall return the payment using
.§ 11 Complaints and warranty 1. The Sales Agreement covers new and used Products. The condition of each used Product is described in detail on the Store's pages. 2. In the event of a defect in the goods purchased from the Seller, the Customer has the right to make a complaint based on the provisions on warranty in the Civil Code. 3. In the event of a defect in the goods purchased from the Seller, the Customer has the right to make a complaint based on the provisions on warranty in the Civil Code. If the Customer is an Entrepreneur, the parties exclude liability under warranty. 4. Complaints should be submitted in writing or electronically to the Seller's addresses provided in these Regulations. 5. It is recommended that the complaint include, among other things, a concise description of the defect, the circumstances (including the date) of its occurrence, the data of the Customer filing the complaint and the Customer's request in connection with the defect of the goods. 6. The Seller will respond to the complaint request immediately, and if the Customer is a Consumer - no later than within 14 days. If the Customer is a Consumer and the Seller does not respond to the complaint request within 14 days, it is considered that the Customer's request has been recognized as justified. 7. If a guarantee has been granted for the Product, information about it, as well as its content, will be included in the description of the Product in the Store. 8. Address for returning goods service/complaints 4City, Abbr. post office 28, 15-080 Białystok (with the note complaint, return or service)
§ 12 Extrajudicial methods of handling complaints and pursuing claims Detailed information on the possibility of using extrajudicial methods of handling complaints and pursuing claims by the Consumer and the rules of access to these procedures are available at the offices and on the websites of district (municipal) consumer advocates, social organizations whose statutory tasks include consumer protection, Voivodship Inspectorates of Trade Inspection and the Office of Competition and Consumer Protection.
§ 13 Personal data in the Online Store The administrator of the personal data of Customers collected via the Online Store is the Seller. The personal data of Customers collected by the administrator via the Online Store are collected for the purpose of implementing the Sales Agreement, and if the Customer consents to this - also for marketing purposes. The recipients of the personal data of the Online Store Customers may be: In the case of a Customer who uses the postal or courier delivery method in the Online Store, the Administrator makes the collected personal data of the Customer available to a selected carrier or intermediary carrying out shipments on behalf of the Administrator. In the case of a Customer who uses the electronic payment method or payment card in the Online Store, the Administrator makes the collected personal data of the Customer available to a selected entity handling the above payments in the Online Store. 4. The Customer has the right to access the content of their data and correct it. 5. Providing personal data is voluntary, although failure to provide the personal data indicated in the Regulations necessary to conclude the Sales Agreement results in the inability to conclude this agreement. 6. Detailed information on the processing of personal data can be found in the Privacy Policy tab.
§ 14 Final provisions 1. Agreements concluded through the Online Store are concluded in Polish. 2. The Seller reserves the right to make changes to the Regulations for important reasons, i.e.: changes in legal regulations, changes in payment and delivery methods - to the extent that these changes affect the implementation of the provisions of these Regulations. The Seller will inform the Customer of each change at least 7 days in advance. 3. In matters not regulated in these Regulations, the generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the provision of services by electronic means; the Act on consumer rights, the Act on the protection of personal data.